FAQs

Do you ship your ceramics?

Yes! While local pickup/delivery in the Pittsburgh, PA area is preferred, I do ship using USPS Priority and USPS International standard. Ready to Ship items are mailed within 7-10 business days of purchase. However, please allow 3 up to weeks for your item to finally arrive to you. Priority mail always includes tracking. I cannot be held responsible for items lost in the mail or stolen, please be sure your address is correct when ordering.

Do you take commissions?

I do! I’m open to taking commissions as long as you’re open to having an active conversation with me about what you’re looking for. I’m committed to delivering work that you’ll love, and that also fits into my aesthetic and skillset. Ceramics is incredibly unpredictable, so please keep that in mind when planning out your dream mug or vase. Let’s chat about what you’re looking for, and we’ll create the perfect plan that works for both of us. The approximate turnaround for commissioned work is two months, depending on the size of order.

The piece I wanted is sold out! Will you make more?

Maybe! But also maybe not. Everything I make is one-of-a-kind, with the exception of a few staple pieces. I do tend to make work similar to what we have made in the past, but it’s hard for me to make the same thing more than once…there are so many possibilities with ceramics! If there’s a piece you missed but really want, reach out to me about a custom commission.

My order arrived damaged! What do I do?

If your item arrives damaged please contact me with a photo of the item within 3 days of its arrival and I’ll refund the full value of your purchase.

Do you have a return policy?

All sales are final. Due to the unique, one-of-a-kind nature of my pieces and the difficult nature of shipping ceramics, I do not offer returns at this time. Please contact me within 3 days of receiving your piece if it was damaged on arrival.

Can I order wholesale?

Totally! Let’s make something great together. Contact me with your requests and we can discuss the possibilities! I do require a $500 minimum wholesale order, lead times vary from 2-4 months.